Job Number: 222004Technical Support EngineerJob Description:TITLE: Service Desk Technician
LOCATION: Edwards AFB, CA
CLEARANCE: Active DOD Top Secret
We have an immediate need for multiple Service Desk Technicians to support a government contract with 800+ users. In this role, you will provide phone and desk-side support in a Windows and Exchange environment. This includes opening and closing tickets on your own. The majority of work will be Tier 1. You can escalate issues up to Systems and Network Administrators as needed. Secret Clearance required along with one of the following: A+, Network+ or Security+
• 6 years IT experience
• Active Secret Clearance
• Associates degree with 4 years of experience, or 6 years of total experience.
• One of the following certifications: Network+, A+, Security+, CCNA-Security
• Recent and relevant experience supporting a Windows/Exchange environment
• Motivated and customer-oriented.
• Familiar with how to use SharePoint
• Microsoft Excel
Responsibilities:Qualifications:Desired Background/Skills:Other Information: