Our client is a leading off-price retailer of apparel and home fashions in the U.S. and worldwide. With more than 4,500 stores in 9 countries. They currently has 340,000 employees and operates several brands, subsidiaries, and e-commerce sites globally. The organization relies extensively on various information systems to manage many aspects of the massive, global retail operation. These include: processing and recording transactions in stores and e-commerce sites; managing customer, vendor and employee data; enabling effective communication systems; sourcing, planning and tracking inventory; managing logistics; generating performance and financial reports as well as complying with regulatory requirements and otherwise operating e-commerce sites.
Their information systems included outdated and slow performing technology controlled by multiple business units. These, as well as third-party systems they rely on, could also be subject to interruption from various reasons. Groups like FP&A and other Finance & IT teams, who are dependent on timely and accurate reporting data, needed improvements in efficiency, reliability, and access to data.