How Softworld Filled Talent Gaps for a Biopharma Leader with Salesforce
Background
Our client is a global provider of biopharmaceutical services. It conducts clinical trials on behalf of its pharmaceutical clients to expedite the drug approval process. It is the second largest clinical research organization in the world and has helped develop approximately 95% of the 200 top-selling biopharmaceuticals on the market today. Simply put, our client had a talent gap within their organization specifically with niche technology areas. Our client was using a Big 4 Consulting firm to help them with their Salesforce initiative, however, the management team was not satisfied with their consultants’ limited availability and lack of expertise within Salesforce. In order for our client to drive their business initiatives, they needed experts to help them design and customize Salesforce solutions that fit their business model.
Solution
After meeting with our clientss leadership team, Softworld was able to quickly identify the talent gaps and streamline the hiring process to get them the experts they needed. Softworld was able to put together a team of Salesforce experts within 3 months. The team since then has taken over this Salesforce initiative, and help our client continue to drive synergy between the business and technology. Our expert consultants continue to help drive solutions that fit our client’s best interest from an unbiased perspective.
Results
Softworld’s partnership with this biopharama leader allowed them to remain true to their vision and re-gain control of their projects. Dedicated teams were built with the right talent to deliver on specific goals and initiatives. Due to the size and flexibility of our organization, we are able to continue to provide highly customizable solutions, and have become a true business partner.
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