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Softworld Federal Revamps AOUSC with Agile and IT Support under JMAS IV

08/22/2024

Background 

The Administrative Office of U.S. Courts (AOUSC) is the agency within the judicial branch that provides a broad range of legislative, legal, financial, technology, management, administrative, and program support services to federal courts. Judicial conference committees, with court input, advise the Administrative Office as it develops the annual judiciary budget for approval by Congress and the President. The Administrative Office is responsible for carrying out Judicial Conference policies. A primary responsibility of the Administrative Office is to provide staff support and counsel to the Judicial Conference and its committees.” Softworld Federal is a first-tier subcontractor on the Judiciary Multiple Award Services (JMAS) IV contract at U.S. Courts and part of the team that won the Project Delivery and Application Development Task Order in support of the AOUSC. JMAS IV is a multiple award IDIQ available for use by the Administrative Office (AO) of the U.S. Courts and all Judiciary entities to obtain a broad range of information technology support services, spanning the entire Systems Development Lifecycle, including services related to new and emerging technologies. Softworld Federal was brought onto the program to enable our customer to scale quickly and meet aggressive milestones related to growing headcount to ensure program success.

 

Softworld's Role

Under this new task order, we support the full software development lifecycle for a variety of applications supporting probation and pre-trial services, as well as Case Management/Electronic Case Files which is the system that manages the electronic court filings. The services include program and project management, business requirements analysis, software engineering, and COTS/GOTS support. We also assist with converting application development teams from traditional Waterfall to Agile methodologies by providing multiple Scrum Masters who enabled the implementation of SAFE and Development/Operations (DevOps) methodologies. Softworld’s contributions have made a significant impact on the program to ensure deliverables were met according to schedule and within budget.

Softworld leveraged deep customer knowledge and experience to truly understand the challenges and goals of the project. Softworld also outperformed their subcontract teammates while using the best athlete approach to fill positions. To date we have provided over 36 resources to the program and managed their screening, onboarding, and deployment to the JMAS Program. Softworld employees worked at the customer location in Washington, D.C. and occasionally traveled to other customer locations in the U.S. Our employees helped implement, and in some cases, shape the technical solutions in the following areas:

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